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Terms & conditions

Usage and order of products displayed on the website www.ksena-favn.com implies the acceptance of the Conditions for use to be detailed below. For the use in proper conditions of the site, the careful reading of the Terms and Conditions is recommended.

www.ksena-favn.com is administrated by Ksena Favn and Denis Zviagilsky

We reserve the right to perform amendments to these Terms and conditions as well as any amendments of the website www.ksena-favn.com without prior notifications. The page Terms and conditions will always make available the most recent version of these provisions.



The entire content of the website www.ksena-favn.com, including text, images, graphics, web graphic elements, scripts or any other data is property of Ksena Favn Boutique and it is protected under the Copyright law and the laws regarding the intellectual and industrial property right. The use without written approval of any of the elements of the website www.ksena-favn.com, or that of any other elements listed above is punishable according to the valid legal provisions. In order to complain about intellectual property rights you can use the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.


Your registration obligations

In order to buy from www.chotronette.com, you must fill in your details onto our website.

When using the service, you declare and accept that you will supply only real, correct, current and complete information.

If we consider that this obligation has been broken, we hereby reserve the right to block the your access to the use of the service, during a specific or undetermined period of time, without any previous notification.


Price and methods of payment

The prices presented include VAT.

The purchase price presented on the invoice shall be the same as the one presented on the website at the moment of purchase, price to which are added the delivery costs, if applicable.

The payment of the products is made via bank transfer or by credit card or PayPal.


How do I pay?

What payment method can I use to make my purchase?

We offer two payment methods:

Pay Pal

Credit card 

Why might my credit card be refused?

Your credit card may be refused for any of the following reasons:

The card may have expired. Check that your card is still valid.

You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.

You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

Is it safe to use my credit card on the website?

Yes, the data transmitted is SSL-encrypted. All the necessary measures are taken by PayPal in order to insure your credit card information is transmitted safely.


Privacy policy

We guarantee the safery and confidentiality of the data hosted by us and that of the data send through our system. This data will be used by the company to send you delivery confirmation.

Due to the fact that personal data is send electronically, Ksena Faun Boutique is not responsible for their loss or their interception. Upon being notified by you, the company will take all appropriate measures and will assist the competent authorities in order to resolve this type of offence.



By using or buying the products on this website, you have acknowledged the fact that the Israel law shall govern the above Terms and conditions and any dispute of any kind that may arise between you and Ksena Faun Boutique. In case of eventual conflicts between Ksena Faun Boutique and its clients the resolution thereof will be previously solutioned amicably within minimum 30 working days.

If the amicable solution will not be possible, the conflict will be solutioned by the corresponding court of law according to the valid Israel laws.

If any of the above clauses shall be found as null or invalid, no matter the cause, it shall not affect the validity of the rest of the clauses. Once the order is launched, the client accepts without objections the Terms and conditions for use, the value thereof being the same as a valid concluded contract.

Agreeing with the Terms and conditions the client undertakes totally the rights and obligations deriving from the purchase from the virtual store www.ksena-favn.com


Shipping information

Made a dress takes around 1 week.

You will have to add to that the shipping days to get an approximate date of delivery:

In Israel 1-2 working days (door to door delivery) – Free shipping

In EU countries 15-20 working days (door to door delivery) – Free shipping

In USA, Canada, Australia, 35-40 working days with the Postal Service –  (around 50 USD) or 7-14 working days with fast shipping – (around 150 USD). 

The shipping taxes be payed by the costumer at the check out when ordering a dress. The shipping costs include export fees.


Return policy

Thank you for ordering a Ksena Favn Boutique. If you are not 100% satisfied with your product we would be happy to help you return it for a full refund.

You will have to notify us at This email address is being protected from spambots. You need JavaScript enabled to view it. within 10 business days after receiving the order and have the dress in perfect condition, without any signs of being worn.

The return has to be made in the same manner as the delivery and you will have to pay for the shipping back to us.

After we receive and inspect the dress, we can refund you the money.

If the payment has been made with the credit card you will receive the money in the same account. 



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